terms and conditions
Welcome to Bros Mastermind. By accessing or using our website, submitting an enquiry, requesting a quotation, or engaging our services, you agree to the following Terms & Conditions.
1. About Bros Mastermind
Bros Mastermind provides creative production and execution services including, but not limited to, event production, event management, technology solutions, brand activations, mall podium activations, exhibition stands, studio production build-up, fabrication, installation, and interior decoration.
These Terms & Conditions apply to the use of our website and, where applicable, to general enquiries and services provided by Bros Mastermind.
2. Website Use
You may use this website for lawful purposes only.
You agree not to:
Use the website in any way that may damage, disable, or disrupt its operation.
Attempt to gain unauthorized access to any part of the website or its systems.
Copy, reproduce, distribute, or commercially exploit website content without prior written permission.
Submit false, misleading, unlawful, or harmful information through our forms or communication channels.
3. Quotations & Proposals
Any quotation, proposal, estimate, concept, presentation, or scope of work provided by Bros Mastermind is based on the information available at the time of preparation.
Prices may change if:
The project scope changes.
Additional services or materials are requested.
Venue or technical requirements change.
Timelines or working hours change.
Third-party supplier costs change.
Additional transportation, manpower, permits, approvals, or production requirements arise.
A project will only be considered confirmed once the required approval, signed agreement, purchase order and/or agreed advance payment has been received.
4. Payments
Payment terms will be stated in the relevant quotation, proposal, invoice, purchase order, or service agreement.
Unless otherwise agreed in writing:
Payments must be made according to the agreed payment schedule.
Bros Mastermind reserves the right to delay or suspend work where payments are overdue.
Additional work outside the approved scope may be charged separately.
Bank charges, taxes, government fees, permits, customs duties, or similar charges may be payable by the client where applicable.
5. Project Scope & Changes
Services will be delivered according to the approved quotation, proposal, design, drawing, production specification, or scope of work.
Any modification requested after approval may result in:
Additional charges.
Revised production timelines.
Additional material or manpower requirements.
Changes to the agreed delivery or installation date.
Changes must be approved by both parties before implementation where commercially practical.
6. Designs, Concepts & Approvals
The client is responsible for reviewing and approving designs, layouts, measurements, materials, artwork, branding, technical specifications, and other project elements before production.
Once approval is provided, Bros Mastermind will not be responsible for errors, changes, or additional costs resulting from information or materials previously approved by the client.
Colors, materials, finishes, dimensions, and visual representations shown digitally may vary slightly from the final physical production due to manufacturing processes, materials, lighting, printing, or screen differences.
7. Client Responsibilities
The client must provide all necessary information, approvals, artwork, branding guidelines, venue requirements, access permissions, technical specifications, and other materials required to complete the project.
Delays in receiving client approvals or required information may affect production and delivery schedules.
The client is responsible for ensuring that any materials, logos, trademarks, photographs, videos, or intellectual property supplied to Bros Mastermind can legally be used for the intended project.
8. Production & Installation
Production and installation timelines are estimates unless specifically guaranteed in writing.
Bros Mastermind will use reasonable commercial efforts to complete projects within agreed timelines. However, timelines may be affected by circumstances beyond our reasonable control, including venue restrictions, supplier delays, authority approvals, logistics issues, weather conditions, transportation disruptions, or force majeure events.
9. Venue Access & Site Conditions
Where work is carried out at a client or third-party location, the client must ensure that appropriate site access, permissions, approvals, loading access, working hours, utilities, and safety arrangements are available.
Additional charges may apply where unexpected site conditions, restricted access, waiting times, additional permits, or venue requirements result in additional work or costs.
10. Cancellation & Postponement
Cancellation or postponement terms may vary depending on the project and will be specified in the relevant quotation or agreement.
Where a confirmed project is cancelled, the client may remain responsible for costs already incurred, including:
Design and planning.
Materials purchased.
Fabrication already completed.
Third-party supplier commitments.
Labour and manpower bookings.
Logistics and transportation.
Venue or authority-related costs.
Deposits or advance payments may be non-refundable where costs have already been incurred or resources have been committed.
11. Third-Party Suppliers
Bros Mastermind may engage third-party suppliers, contractors, venues, logistics providers, technical providers, or specialists where necessary.
While reasonable care will be taken in selecting such suppliers, Bros Mastermind will not be responsible for circumstances outside its reasonable control arising from third-party performance.
12. Intellectual Property
All original concepts, designs, drawings, renders, presentations, proposals, production methods, technical plans, and creative materials produced by Bros Mastermind remain the intellectual property of Bros Mastermind unless otherwise agreed in writing.
Clients may use final approved deliverables for their intended project once all applicable payments have been completed.
Unapproved concepts, proposals, drawings, or creative materials may not be reproduced, shared with third-party suppliers, modified, or commercially used without written permission from Bros Mastermind.
13. Photography & Portfolio Use
Unless otherwise agreed in writing, Bros Mastermind may photograph or record completed projects and use such material for portfolio, website, social media, award submissions, presentations, and promotional purposes.
Confidential projects or restricted projects will be handled according to any separate confidentiality agreement entered into with the client.
14. Website Content
All website content, including text, graphics, photographs, videos, logos, project images, designs, and other materials, is owned by or licensed to Bros Mastermind unless otherwise stated.
Content may not be reproduced, distributed, published, modified, or commercially exploited without prior written permission.
15. Accuracy of Information
We aim to keep information on our website accurate and current. However, website information may occasionally contain errors, omissions, or outdated information.
Service descriptions, project examples, specifications, availability, and other information may be updated without prior notice.
16. Limitation of Liability
To the maximum extent permitted by applicable law, Bros Mastermind will not be liable for indirect, incidental, special, consequential, or loss-of-profit damages arising from use of the website or services.
Where Bros Mastermind is found liable in connection with a particular project, liability will be subject to the terms of the applicable contract, quotation, or agreement.
Nothing in these Terms excludes any liability that cannot legally be excluded under applicable law.
17. Force Majeure
Bros Mastermind will not be responsible for delays or failure to perform obligations caused by circumstances beyond its reasonable control, including natural disasters, severe weather, fire, government restrictions, authority decisions, strikes, transport disruptions, supply-chain interruptions, epidemics, war, civil disturbance, utility failures, or similar events.
Where possible, reasonable efforts will be made to resume services once circumstances permit.
18. Confidentiality
Confidential information received from clients will be handled with reasonable care and will not be intentionally disclosed to unauthorized third parties except where required for project execution, required by law, or otherwise authorized by the client.
Separate NDAs or confidentiality agreements may apply to individual projects.
19. External Links
Our website may contain links to external websites or third-party platforms.
Bros Mastermind does not control these external websites and is not responsible for their content, privacy practices, security, or availability.
20. Privacy
Personal information submitted through our website or communication channels will be handled in accordance with our applicable Privacy Policy and relevant data protection requirements.
21. Governing Law
These Terms & Conditions shall be governed by the applicable laws of the jurisdiction in which the contracting Bros Mastermind entity is registered, unless otherwise specified in a separate agreement with the client.
Any dispute relating to a specific project will be handled according to the governing law and dispute-resolution provisions stated in the relevant contract, quotation, or service agreement.
22. Changes to These Terms
Bros Mastermind reserves the right to amend or update these Terms & Conditions at any time.
Updated terms will become effective once published on the website unless otherwise stated.
23. Contact Us
For questions regarding these Terms & Conditions or our services, please contact Bros Mastermind through the contact details provided on our website.
Bros Mastermind
Creating, producing, and delivering experiences from concept to execution.